Job Title: Social Media Manager
Department: Marketing
Based At: Orms Cape Town
Reporting To: Marketing Manager
Responsible For: All Social Media Platforms

We are looking for a dynamic Social Media Manager to join the Orms Marketing team.

The ideal candidate must have a passion for all things social, thrive on engagements and interactions with a growing social community and love bringing new and exciting content ideas to life.

This position offers an exciting opportunity to work across all three of the Orms brands – Orms, Orms Print Room and Framing and the Orms Cape Town school of photography – offering an exciting opportunity for creativity, diversity in an ever changing and fast paced retail environment.

What We Expect from You:

Passion for Social Media: Your enthusiasm for digital platforms should be infectious. We need someone who lives and breathes social media, understands the nuances of different channels, and can craft compelling narratives that resonate with our audiences.
Brand Voice Ambassador: You’ll be the maestro of our brand’s online persona. From crafting engaging content to managing our social media accounts, you'll ensure every post, tweet, and update is in harmony with our brand’s voice and vision.
Strategic Mindset: Collaborate with our marketing team to enhance and execute a cohesive brand strategy. Your role is pivotal in ensuring our social content not only sparkles with creativity but also aligns seamlessly with our overall marketing objectives.
Budget & Analytics Wizardry: Bring your A-game in managing budgets for paid media campaigns and wow us with your analytical prowess. This would include regular, detailed reports on the performance of our content channels and the ROI of our social media investments.

Responsibilities:

• Managing the growth strategy for the Orms social platforms
• Working closely with our Junior Social Coordinator and the greater marketing team to conceptualize and produce YouTube, social content and Instagram Reels
• Working closely with the Marketing Manager and the broader marketing team on campaigns from conception to implementation
• Tracking and analyzing the overall social, content and paid performance and compiling monthly reports with key insights & strategic recommendations
• Be in the loop with the latest social trends, innovations and developments and bring new ideas to the table for our platforms
• Help to deliver a consistent brand experience across all platforms and pro-actively increase growth, engagement, social traffic and traffic to the website
• Make recommendations on the most impactful and cost-effective assets for digital platforms
• Maintain relationships with collaborators and highlight new opportunities for collaboration within our social communities
• Management of all social budgets and the implementation of all paid and organic social campaigns

Our ideal candidate has:

• A good working knowledge of Facebook Business Manager is a must, as well as experience with X, Instagram, LinkedIn, TikTok and YouTube in a business capacity
• At least 2 years’ experience working in a social-focused role
• Proven track record of growing and retaining social audiences
• Proven paid social experience – specifically optimizing ROI, lead generation, and audience retargeting
• A passion for photography, content creation and curation
• Strong creative writing skills
• Excellent spoken and written English
• A hard working, determined and can-do attitude
• Advantageous: Experience within a Retail environment on a social level

Additional job info:

• 08:00h - 17:00h Monday to Friday
• This position is based out of Roeland Square, Gardens (Non-remote)

Please forward your CV, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted

Job Title: Driver
Department: ORMS
Based At: ORMS Central Cape Town

RESPONSIBLE FOR:

• Daily Deliveries and collections that are scheduled between 8h00 & 17h00 Monday to Friday and 8h00 to 13h00 on alternating Saturdays.
• Ensuring that all deliveries are made in good time and that the necessary paperwork is returned to the relevant people.
• All delivery and collection notes need to be signed by the receiver.
• Ensure that if there is nothing to do, report back to the office to handle other deliveries, even if they are not due today.

INHERENT/SPECIFIC REQUIREMENTS TO DO THE JOB:

• Good communication skills.
• Good time management skills – work well under pressure and tight deadlines.
• Well organised and energetic individual.
• To be available on the company cellphone during working hours.

KEY PERFORMANCE AREAS:
PRODUCTIVITY

• Good time management skills. Ensure to call clients before delivery to make sure they are home and not waste a trip.
• Good communication skills – call in advance when deliveries are running late or deadlines may not be met so that another plan can be made. Return all phone calls and reply to text messages.

ADMINISTRATIVE DUTIES

• Ensure all delivery and collection notes are returned signed.
• Ensure that all slips for cash or card purchases are returned.
• Ensuring to keep Fuel log.

VEHICLES

• Ensuring that vehicles are cared for, remain clean and tidy and that management is made aware of any problems.

STOCK COLLECTION

• Ensuring that when stock is collected, quantities are checked against the invoice to ensure that nothing is left behind.

KEY PERFORMANCE COMPETENCIES:
( Job Skills required to perform
Competently in job).

• Good time management skills to ensure that deadlines are always met.
• Good at identifying problems & finding solutions for the problems – be solutions driven.
• Professional work ethic – conduct yourself in a professional, respectful manner especially in the presence of clients when delivering parcels.

PERSONAL SKILLS /ATTRIBUTES:

• Positive attitude.
• One who takes pride in their work.
• Willing to learn and grow within the position.
• Good communication skills.
• Level headed and even-tempered nature under stressful working conditions.

CONTACT DETAILS:

Please send your CV, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted.

Job Title: Print Room Manager
Department: Printroom - Cape Town
Based At: ORMS Central Cape Town
Reporting To: General Manager Printing & Framing and ORMS Management

RESPONSIBLE FOR:

Management of all Print Room staff & Production Processes within PR.

MINIMUM EDUCATIONAL QUALIFICATION REQUIRED TO PERFORM JOB:

5+ years proven experience in the leadership and motivation of staff, including IR practices. Must be a customer satisfaction and relationship expert. A passion for marketing and sales strategy. Competent in management of business processes.

INHERENT/SPECIFIC REQUIREMENTS TO DO THE JOB:

Ability to resolve conflicts & solve problems skillfully. Management of ‘creatives’.

SUMMARY OF JOB DESCRIPTION:

To help drive and develop the strategy of Orms ‘Creative Printing and Décor solutions’. To manage the sales and production teams within Orms Print Room to ensure that customers receive excellent customer service as well as the best quality products within the time frame required.
In this role you are required to maintain a motivated, inspired & positive team within the Print Room, while liaising with the other production departments to ensure that orders get processed and produced within the time frame required.

KEY PERFORMANCE AREAS:

• To establish a positive and professional atmosphere within the Print Room store where customers feel inspired to visit and be creative.
• Ensuring that the store remains an organised, clean and tidy environment at all times.
• To ensure that the sales team give the best personalised, professional customer service and advice at all times.
• To assist on the floor with customer consultations where needed.
• To ensure that the production team produces the best quality work and meets deadlines.
• To attend to customer concerns and complaints.
• To keep a close eye on urgencies and reworks so that they meet deadlines. Furthermore to keep costs and redo’s to a minimum and have accountability measures for mistakes in place.
• To closely liaise with the managers of the other production departments to ensure that all orders stay on track and meet deadline.
• To keep the staff motivated, positive & inspired in PR.
• To maintain a profitable bottom line and ensure growth on last year’s sales.
• To ensure that all staff receive the necessary training and support required to fulfil their daily duties.
• To problem solve and improve on any processes as required.
• To address staff issues within the scope of the BCEA & LRA.
• Administrative duties as required by the needs of the Company and/or the Director (s).
• Customer satisfaction.
• Lead by example.
• Maintain excellent standards of quality.
• Any other reasonable tasks/duties as delegated by the Director(s).

KEY PERFORMANCE COMPETENCIES:
(Job Skills required to perform
Competently in job).

• Ability to resolve conflict & solve problems.
• Outstanding interpersonal and communications skills.
• Strong leadership abilities.
• Maintain a positive, motivated and inspired team.
• Computer literate on MS and/or Apple Software.
• Flexibility.
• Diplomacy.
• People person.

PERSONAL SKILLS /ATTRIBUTES:

• A peoples-person who takes great pride in their work and leads their team by example. Who remains flexible while maintaining excellent standards.
• Has good writing and speaking skills.
• Level-headed and even-tempered nature.
• Diplomatic in handling conflict and solving problems.

CONTACT DETAILS:

Please forward your CV, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted

Job Title: Graphic Designer
Department: Marketing
Based At: Orms Cape Town

WHAT YOU’LL DO:
Conceptualise and design creative campaigns for:

• Orms Direct (+its various suppliers)
• Orms Print Room and Framing
• Orms Cape Town School of Photography

Including not limited to:

• Social media (Instagram, Facebook)
• Newsletter marketing
• In-store materials (Inc. Print)

MINIMUM EDUCATIONAL & KNOWLEDGE LEVEL REQUIRED:

• Relevant Design Diploma
• Strong portfolio with demonstrated design skills across digital ads, creative concepts, layout design and digital campaigns
• Minimum 2-3 years’ experience working in the design field, preferably in online media
• Proficiency in Adobe Photoshop, InDesign & Illustrator
• Familiarity with Mailchimp or similar email-platforms
• Exposure to project management tools like Monday (or similar)
• Experience working on digital campaigns/ online media
• Strong interpersonal skills + ability to work in a team

ADVANTAGEOUS:

• Copywriting (or any writing experience or background)
• Knowledge of UX & Web Design
• Interest and/or experience in photography
• Retail experience
• Knowledge in After Effects and other motion design software
• Print media

KEY PERFORMANCE AREAS:

• Execution of briefs within given deadline maintaining high-quality standards
• Ability to innovate while still upholding the Orms brand
• Ability to multitask & manage multiple projects simultaneously
• Strong attention to detail
• Understanding of international and local design trends

KEY PERSONAL SKILLS & ATTRIBUTES:

• Team player with good communications skills
• Willingness to learn and take constructive feedback
• Creative and innovative
• Continuously evolving your interest in design
• Collaborative & enjoys teamwork
• Curious, forward-thinking and adaptable
• A proactive mindset
• Friendly, relaxed and outgoing

CONTACT DETAILS:

Please send your CV in confidence to annette.blackie@orms.co.za

• If you do not hear from us within 4 weeks, please consider your application as unsuccessful.

Job Title: Junior Marketing Coordinator
Department: Marketing
Based At: Orms Creatives, Gardens, Cape Town
Reporting To: Marketing Manager, Managing Director
Brands: Orms, Orms Print Room & Framing, Orms Cape Town School of Photography

KEY FOCUS AREAS
1. Marketing Support: Assisting with the coordination of marketing activities & campaigns including project briefs and timeline management, event planning, marketing orders and supplier communications.
2. Copy Writing: Crafting copy that aligns with the brand for our digital channels including social media, the Orms connect blog, newsletters and media releases.

RESPONSIBILITIES
As the Marketing Coordinator you will be responsible for:

Administrative & Project Management:

• Attending key strategy sessions, product briefings, brand statuses and supplier meetings
• Assisting with collating each session into clear and precise minutes and translating these minutes into campaign briefs with the Head of Design including clear timelines, budgets and design requirements
• Coordinating and updating the marketing calendar to include upcoming promotions, launches and events and circulating this calendar weekly to the Marketing and Management teams.
• Communicating with external suppliers ahead of key campaigns for relevant marketing assets
• Communicating with key internal stakeholders ahead of campaign launches for hero messaging and products for design briefs
• Stock management and replenishment of marketing materials
• Evaluation and execution of regional sponsorship requests
• Providing additional administrative support as needed.

Events & Brand Campaigns:

• Assist in the planning and execution of brand lead events including vendor & supplier requirements, promotional materials, props, set up, media and influencer attendance as well as post campaign reporting
• Manage event registration, monitor tickets sales and manage pre-event communications to attendee’s
• Maintain a database of event vendors for future events and collaborations
• Assist with external projects such as expos & activations, brand sponsorships and competitions
• Research and stay abreast of relevant brands for collaboration opportunities & competitions

Copy Writing:

• Drafting copy for emails, social media posts, blogs, website updates, and promotional materials.
• Provide a monthly analytic report on the performance of the blog to drive strategy for future content

Public Relations:

• Develop and maintain relationships with journalists, bloggers, and influencers
• Draft and distribute press releases, media kits, and pitch stories to media outlets where required and where budget is available
• Monitor media coverage through our media monitoring service (Hello Peter, Newsclip & Google Business) and compile reports on media mentions, Google reviews, PR campaign effectiveness, and public sentiment

EDUCATION

• Diploma or Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.

EXPERIENCE

• 1–3 years of experience in a marketing, content, or administrative support role (internships may count)
• Familiarity with coordinating campaigns and content calendars

TECHNICAL SKILLS

• Microsoft Office (especially Excel, Word, PowerPoint)
• Basic design tools like Canva or Adobe Creative Suite (Photoshop, InDesign is a plus)
• Google Workspace (Docs, Sheets, Slides)

ADVANTAGEOUS

• Digital marketing principles (SEO, PPC, social media)
• Analytics tools (Google Analytics, Meta Insights)
• An interest in photography
• Retail experience
• Event experience

SOFT SKILLS

• Strong written and verbal communication
• Highly organized and detail-oriented
• Able to juggle multiple tasks and deadlines
• Creative thinker with problem-solving skills
• Comfortable working both independently and as part of a team

ADDITIONAL INFO

• Working hours are 08:00 - 17:00 Monday to Friday
• Full-time position
• In office (No possibility of hybrid working)

Please send your CV, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted.